Privacy Policy

How we collect, use, and protect your information

Last updated: January 2026

Who We Are

This privacy policy applies to The BirdNest Group LLC, operating the website at https://thebirdnestgroup.com. We provide junk removal, dumpster rental, and related services throughout Southwest Florida.

Information We Collect

Contact Forms

When you submit a contact form, quote request, or booking form on our website, we collect:

  • Your name
  • Phone number
  • Email address (if provided)
  • Service address (if provided)
  • Information about your service request

This information is used solely to respond to your inquiry and provide the requested services. Our sales team may contact you via phone, text, or email to discuss your project.

Cookies

Our website uses cookies for basic functionality:

  • Session cookies: Used for form spam protection and rate limiting. These expire when you close your browser.
  • Analytics cookies: We may use Google Analytics to understand general website traffic patterns. This collects anonymous, aggregated data about page views and user behavior.

Server Logs

Like most websites, our servers automatically log basic information about visits, including IP addresses, browser type, and pages viewed. This information is used for security purposes and to maintain website performance.

How We Use Your Information

We use the information you provide to:

  • Respond to your service inquiries
  • Schedule and provide requested services
  • Communicate about your service appointment
  • Improve our website and services

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • With service providers who assist in operating our website (hosting, email)
  • When required by law or to protect our legal rights
  • With your consent

Data Retention

We retain contact form submissions and customer information as needed to provide services and maintain business records. You may request deletion of your information at any time by contacting us.

Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

Security

We implement appropriate security measures to protect your information, including:

  • HTTPS encryption on all pages
  • Secure server infrastructure
  • Limited access to personal information

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. The "last updated" date at the top of this page indicates when the policy was last revised.

Contact Us

If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us: